Refund Policy

At aalpha.in, we strive to provide high-quality products and services. If you are not entirely satisfied with your purchase, we're here to help.

Refunds

If you are eligible for a refund, the following conditions apply:

• Refund requests must be made within 30 days of purchase.
• Refunds will be processed within 7-10 business days after your request is approved.
• Refunds will be issued to the original method of payment.

Eligibility for Refunds

To qualify for a refund, your item or service must meet one or more of the following conditions:

• The product or service was not as described.
• The product or service is defective or malfunctioning.
• The service was not delivered as promised.
• The product is returned in its original condition, unused, and with all packaging.

Non-Refundable Items/Services

Certain types of goods and services are not eligible for refunds. These include, but are not limited to:

• Downloadable software products or digital content once accessed.
• Personalized or custom-made products.
• Services that have already been rendered.

Exchanges

If you received a defective or damaged product, we offer exchanges within 30 days of the original purchase. Please contact us with proof of damage, and we will arrange an exchange.

Cancellation Policy

Services or subscriptions can be canceled within 14 days of the purchase for a full refund, provided the service has not yet been rendered or started. After this period, cancellations will not be eligible for refunds.

How to Request a Refund

If you wish to request a refund or exchange, please contact our support team at contact@aalpha.in. Include your order number, a description of the issue, and any relevant supporting documentation or proof of purchase.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Email: contact@aalpha.in